UberEats for Leftovers – Tackling the logistics of recycling food

Monte Wan, the owner of a fantastic Thai restaurant in Toronto, Khao San Road, has started calling Uber to deliver soup made from vegetable scraps to local shelters (TVO). This made us wonder: as technology keeps advancing, could this be scaled up into a profitable new business model that drastically reduces food waste?

First, let’s look at some troubling data:

  • Globally, “3 billion tons of food is wasted every year while almost 1 billion people go undernourished and another 1 billion hungry” (UN).
  • In the US, 40% of all food produced is wasted annually along the food supply chain, a total of 63 million tons, or USD $165 million. 85% of this waste occurs during consumption, in restaurants, groceries, and homes. (ReFED).
  • At the same time, there will be an estimated 10 million self-driving cars by 2020, increasing to 25% of all cars on the road by 2030 (Forbes).

Source: ReFED.com

To tackle the significant challenge of food waste, there needs to be a set of interconnected solutions spanning the entire supply chain from agriculture and production to commercial and household consumption: optimize production volume, use all that is produced (including scraps), and recycle any remaining mismatches in food supply and demand. For this blog post, we will zoom into just a specific piece of the chain: recycling and recovering leftovers that has been prepared by the commercial food services sector (restaurants, groceries, hotels, etc.) but not consumed. This is currently thrown out as garbage, with only a very small proportion composted. Recovering 15% of the food wasted at this point in the supply chain could potentially feed 25 million people in need (NRDC), just in the US alone. Imagine the potential globally.

There is a huge opportunity to effectively recycle and recover food waste with a combination of two technologies: mobile-based demand matching for leftovers and self-driving cars for seamless logistics.

 

SOCIAL AND ENVIRONMENTAL SUSTAINABILITY GOALS

For the food services sector, we propose the following goals related to food waste, in alignment with the United Nations Sustainable Development Goals.

At an industry level, by 2030:

  • 50% reduction in overall food waste globally (UN)
  • New legislation at the national level to require and incentivize reduction initiatives in food waste, such as in Italy (SOURCE) and France (SOURCE)
  • New legislation to incentivize R&D into “sustainable patterns of consumption and production” (UN).

At the individual food services provider level (restaurant, grocer, caterer, etc.), by 2030:

  • 80% of food services providers to have food waste targets and actions for minimizing food waste
  • 80% of all prepared but not consumed leftover food diverted to those in need or to agricultural uses
  • 50% adoption of food tracking software to optimize supply and demand for prepared food

Rapid progress toward these goals are critical to address the economic, social, health, and environmental impact of food waste and undisciplined consumption. The United Nations asks “developed countries to take the lead,” (UN) and fortunately, we now have access to technology that can make this possible.

 

PROPOSED BUSINESS MODEL INNOVATION

To effectively recycle and recover food, we must address its primary challenge: the logistics of identifying, tracking, and delivering prepared but not consumed food for secondary distribution. Per the NRDC, “many businesses cite transportation as the main barrier to donating food.” Secondary distribution for prepared food can include community organizations (e.g. soup kitchens, shelters), discount food resellers (willing to resell prepared meals at a discount), composting organizations, and more.

Our proposed business model innovation combines two technologies to address the logistics challenge in food recycling and recovery:

  1. Mobile-based software for leftovers tracking and ordering to match available prepared food supply with demand from the secondary market; and
  2. “UberEats for Leftovers” based on self-driving technology for seamless pick-up and delivery.

 How it works:

  • TRACK food items that tend to be over produced or ingredients that are not fully used (e.g. too-large plate sizes, too-large batches of salad, too many free bread baskets, overly trimmed broccoli stalk, etc.). Lean Path is a software that currently offers a monthly subscription based app that helps identify pre-consumer waste and ultimately achieve average cost savings of 2 – 6% (New Yorker).
  • MATCH available food with local recipients in real-time. Food services providers indicate which items they have ready for donation or disposal, and local agencies (e.g. shelters) respond with their interest to receive the donation.
  • SEND FOR DELIVERY via self-driving vehicles for minimal labour and transportation cost and hassle-free logistics.
  • ADAPT menu continuously to minimize wasteful items and better match demand, based on the data captured.
  • MONITOR progress on reductions (dollar and volume) achieved in food waste.

This combination of technologies will allow food services providers to reduce waste by:

  • Taking a disciplined approach to food waste management, including prevention and disposal;
  • Identifying and reaching recipients for food that can be donated or composed;
  • Continuously assessing sources of food waste (e.g. specific food item that’s unpopular? Seasonal demand changes? Inefficient use of certain ingredients?);
  • Revising future menus and use of ingredients based on assessment to minimize waste.

As a result of better food waste management, food services providers can boost their profit potential. From a cost perspective, there is a reduction in waste storage, waste disposal, and private pickup costs. Once it becomes prevalent, we also expect self-driving technology to drastically reduce the transportation cost of food donations and food recycling. The feedback loop provided by the data captured in tracking the type and quantity of leftovers also gives food services providers a more accurate picture of their demand patterns, which further reduces ingredients cost and better matches menus to consumer taste.

More broadly beyond the individual food services provider, there are significant social and environmental benefits in adopting this approach. A structured approach to food recycling and recovery reduces and can ultimately eliminate unnecessary hunger across in-need communities. In addition, by minimizing the quantity of leftovers that are sent to landfills, there are drastic reductions in the tons of greenhouse gases produced as a result.

Source: Greenbiz.com

 

COSTS AND RISKS

As with any business model innovation, there are certainly certain risks that much be accounted for. The primary one is the bet on reductions in transportation cost as self-driving technology becomes ubiquitous. Even before that happens, however, there are still huge opportunities for restaurants to partner with companies like Uber, perhaps on a subscription based basis, to negotiate cheaper transportation for food recycling. Many Uber drivers face excess capacity on a day-to-day basis, so this can be a beneficial arrangement even before self-driving technologies further drive the cost down.

A second concern is liability for spoilage of donated food. This should be minimized by supply and demand matching as that allows available food to be immediately distributed and consumed without storage or waiting.

Finally, the success of this model can be kickstarted by government tax cuts or incentives to promote food waste goals and innovations.

 

COMPANIES LEADING THE WAY

We’d like to highlight a few companies that are proactively progressing in this journey of combatting food waste.

ReFED provides comprehensive data and analysis on the economic impact of food waste. It proposes a list of potential recommendation to eliminate food waste at every cog in the food supply chain, including for food recycling and recovery. It connects stakeholders spanning consumers to businesses to non-profits to governments in coming up with a holistic solution for addressing the food waste challenge (ReFED).

LeanPath is a software that allows food services providers to track the food that is being thrown out, along with the reasons for disposal. It provides a dashboard to review the categories and trends for food waste in a given time period. University of California-Berkely is a success story, where LeanPath helped reduce waste by 43% and achieve cost savings of US $1,600 weekly (Forbes).

Food Rescue US is an app that matches food providers with leftovers with community food banks and agencies, delivered by a network of volunteer drivers. They have delivered more than 15 million meals since 2001 (Food Rescue US).

Food Cowboys provides a mobile platform to connect food distributors with community food banks and agencies. They handle all the logistics at a fee (Huffington Post). It also provides education materials, including composting guidelines and local contacts.

 

There is an international movement toward solving food waste. Let’s use technology to help get us there.

 

 

By: Alice J.; Chen T.

 

Sources:

https://www.forbes.com/sites/oliviergarret/2017/03/03/10-million-self-driving-cars-will-hit-the-road-by-2020-heres-how-to-profit/#145c306c7e50

https://www.forbes.com/sites/daniellegould/2012/08/30/cutting-food-waste-increases-corporate-profits-consumer-savings-says-report/#118e7807ac02

https://www.greenbiz.com/article/getting-economic-opportunity-right-food-waste

https://www.nrdc.org/sites/default/files/wasted-food-IP.pdf

http://www.newyorker.com/business/currency/the-untapped-potential-of-wasted-food

https://www.greenbiz.com/article/unilever-nestle-usda-rockefeller-unite-cut-food-waste?utm_medium=email&utm_source=e-news&utm_campaign=greenbuzz

http://www.waste360.com/food-waste/two-companies-using-technology-reduce-food-waste

http://www.huffingtonpost.com/entry/app-food-cowboy-connects-truckers-trucks-reject-fresh-food-charities-food-banks_us_5745c84fe4b0dacf7ad38f91

http://www.leanpath.com

http://www.refed.com/about

https://foodrescue.us/the-solution/

http://www.foodcowboy.com

8 Comments

  1. I personally hate seeing food wasted, and I think this problem is significant and worth more attention, so I’m glad to see you guys writing about it. However, I have yet to see a financially sustainable business model to create the marketplace that you are describing where suppliers with excess food (“leftovers”) can find willing buyers in the secondary market. The examples you mentioned in the “companies who lead the way” section seem to be either for tracking purposes or is a donation-based model (linking with community food banks, run by volunteer drivers etc.). Do you see this as more of a charity model as well or do you think there is a sustainable business model behind it? I would like to see it succeed as a business but am not sure the right incentives exist in the ecosystem to make it happen.

  2. Interesting concept. I believe the law and regulations for improved packaging, transportation and logistics will play a key role in food waste reduction. Also, seamless interactions between the 2 parties( buyer of food and seller of food) need not necessarily be achieved through self-driving cars, it needs better better infrastructure facilities which can be achieved through incentivizing these companies through regulations.

  3. I love the idea. Very interesting topic as reducing waste can make a significant impact. An additional comment would be that the firm needs to address the way how people/buyer of the food/cooks treat the ingredients. Because a lot of the wastes, at the moment, are donated as animal food in many countries, but if the firm can educate them to treat the ingredient in the right way, I certainly believe it can work! Great job!

  4. Very interesting ideas. One other angle to look at the food waste problem is to eliminate the actual problem (preparing too much), instead of the symptoms (the left-overs). What do you think that for example 3D printing of food, or other technologies to easily and on-demand have the exact right amount of food available could do to solve this problem?

  5. Really interesting. Quick pick-up systems enable them to offer still fresh food. Good combination of sustainability and data.

    Almost similar to the previous comments, but I have two comments.

    First, I’m also not sure about its financial sustainability.
    If it is totally a charity, who will support this system?
    If the restaurant is going to sell them to people around it (such as selling vegetable soup to students/family around the restaurant), this secondary market will cannibalize the primary market because it offers eligible food at lower cost. Students will stop buying at the usual price, but start buying from secondary market. The restaurants end up losing profits.

    Second, I felt some countries offer too big dishes to customers. Seeing many people leave big portion of french fries, I was so disgusted by the system. Instead of offering big dishs, if restaurants offer a small dish with free one refill, or if restaurants ask customers which size of the dish to offer in advance, it will definitely decrease the leftover.

  6. I like the idea of using technology to solve food waste problem. There is a Food Recycling initiative in Hong Kong where participants regularly gather the food and vegetables that are edible but would be thrown away by the market retailers after the market closes. The participants cook and deliver the meal to the elderly who are poor and have no family. Your idea would help the initiative to scale up and make a greater impact.

  7. Absolutely love the idea. There is also a movement in the UK, which tries to offer a solution to the problem by making supermarkets commit to redistributing products that are just about to expire and would be taken off the shelves. Happy to see that with the help of technology, new and creative ways of solving the food paste – malnutrition angle emerge. A little concern is around whether being able do it means we will do it. Working out an incentive structure for businesses to get on board is key for this to scale.

  8. It would be great, if we were able to bring down food waste significantly. If you have ever worked in a restaurant, you have seen it first hand, how much perfectly fine food is thrown away every day. Usually, the margin on food in this industry is rather thin, so every restaurant owner would be grateful for a solution that helps to decrease waste and hence costs. This is also why I see tackling this side of the equation more promising than the other. With handling already processed food, e.g., packaging it, picking it up and bringing it somewhere, etc., additional costs occur, that need to be passed on to customers. Furthermore, customers also need to be educated that the food is fine – and that we perhaps should not call it “food waste” anymore – sit that these costs can be recovered. And lastly, legislation for some countries need to be changed to make such usage even possible.

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